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U.K. Environment Upgrade - Technical Details
U.K. Environment Upgrade - Technical Details
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Written by Admin
Updated over a year ago

Overview

The U.K. tenant within Coaching.com (https://uk.coachlogix.com) is undergoing an upgrade to the environment on Sunday August 27, 2023. After that time the Coaching.com platform services will have differences in external accessibility compared to today.

This document details the technical details related to services to U.K. based clients following the upgrade.

Domain Change

After August 27, 2023 U.K. tenant users will have two domains for logging in. They will still have access to login to their existing tenant interface at https://uk.coachlogix.com, however this will redirect them to their new tenant at https://app.coaching.com. They will also be able to log in directly to their new tenant.

Below are the details of the domains where users will be required to access for the Coaching.com services. Please ensure that these domains are included in firewall while lists for the continuation of services.

Domains Prior to the Upgrade

Domains After the Upgrade

Email

Note*: There are no changes to email deliver. The following is provided for informational purposes.

Email from Coaching.com may come from automated notifications on the platform, from correspondence with our Customer Success team, or via marketing of new features and/or events related to coaching. Messages from Coaching.com will be sent from the following email addresses:

Email Address

Purpose

Provides manual and automated email from the platform based on events and triggers related to coaching engagements.

Provides messages from the Coaching.com Customer Success team, related to inquiries on the platform.

Provides updates to platform enhancements, and offers around programs and events.

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