Overview
Coaching.com and its related services are served over the web via Port 443, and in the case of video and chat via web sockets. Some customers or clients may have security requirements that are restrictive in nature, only allowing access to approved websites or services. In these cases, whitelisting hosts or IP addresses may be required.
Similarly, email services may restrict emails from unknown domains, and may block the delivery of mail or place the mail in SPAM folders. In these cases, domains can be
whitelisted so that delivery is not disrupted.
This document provides the details required for whitelisting the Coaching.com platform and the related services.
Note: This document is focused on https://app.coaching.com and its related services.
Coaching.com
Coaching.com is served via a content delivery network (CDN) and via APIs. Due to the nature of the infrastructure, it is not possible to identify all IP addresses that
will be used. The IP address range of the API is listed below.
Hosts | IP Address Range |
api.coachlogix.com | 68.183.240.0/24 |
api.coaching.com |
|
Dyte (RealtimeKit)
Dyte is used for chat and video conferencing within the application. Coaching.com
integrates with Dyte using RealtimeKit (RTK) powered by Cloudflare for global
connectivity and performance optimization.
The following domains and IP ranges should be whitelisted to ensure full functionality
of video conferencing and related features. You can test compatibility here.
Domains to Whitelist
*.plugins.dyte.io
*.plugins.realtime.cloudflare.com
Ports Used
443 , 3478 (TCP & UDP), 5349 (TCP), 10000β60000 (UDP)
IP Address Ranges
2a06:98c1:3200::1/128
2606:4700:48::1/128
141.101.90.1/32
162.159.207.1/32
Email Delivery
Emails from Coaching.com may come from automated notifications on the platform, via correspondence with our Customer Success team, or via marketing of new features and/or events related to coaching. Messages from Coaching.com will be sent from the following email addresses:
Email Address | Purpose |
Provides manual and automated email from the platform based on events and triggers related to coaching engagements. | |
Provides messages from the Coaching.com Customer Success team, related to inquiries on the platform. | |
Provides updates to platform enhancements and offers around programs and events. |