If you want to demonstrate the impact of your coaching program, look no further than your Reports tab! This article will summarise the 12 standard reports available, to help you pick the right data for the right situation.
All reports include high-level visual graphs, as well as detailed table data with customisable columns. The table data can be exported in either CSV or Excel format.
Below, you'll find a brief description of the data available, as well as your options for filtering reports - including screenshots.
Engagements Report
The Engagements report will offer detailed information on all existing engagements within your account, across all programs, coaches and coachees. This report type offers visual analytics for Engagement Status, Active Engagements, Completed Engagements, and Active Engagements by Percentage Complete.
Filter options include:
Date
Status
Coachee account
Coach company
Gender
Coachee location (Enterprise only)
Coach department (Enterprise only)
Coachee department (Enterprise only)
Coachee business unit (Enterprise only)
Program
Coachee leader level (Enterprise only)
Coach name
Coachee name
Sessions Report
The Sessions report will offer detailed information on all sessions that have occurred during an engagement. This includes across all programs, coaches, and coachees. This report type offers visual analytics for Completed Sessions, Cancelled Sessions, Modalities, and Session duration.
Filter options include:
Date
Status
Coach type
Modality
Duration
Coachee name
Coach name
Gender
Department (Enterprise only)
Business unit (Enterprise only)
Program
Leader level
Coachee account
Coach company
Coachee location (Enterprise only)
Coach location (Enterprise only)
Coach Report
The Coach report will offer information on all coaches you are connected with on your account. This report type offers visual analytics for Active Coaches, Coach Type, and Coach Gender.
Filter options include:
Date
Gender
Coach location (Enterprise only)
Department (Enterprise only)
Business unit (Enterprise only)
Program
Leader level
Coachee Report
The coachee report will offer information on all coachees and clients you are connected with on your account. This report type offers visual analytics for Coachees by Leader Level and Active Coachees.
Filter options include:
Date
Gender
Department
Business Unit
Coachee Location
Program
Leader Level
Coachee Account
Client Company
Goal Report
The Goal report will offer information on all goals created by your coach and coachees within engagements, as long as the goal has not been set to confidential. This report type offers visual analytics for Active Goals and Completed Goals.
Filter options include:
Date
Gender
Coachee location (Enterprise only)
Department (Enterprise only)
Business unit (Enterprise only)
Coach location (Enterprise only)
Program
Leader level
Theme
The Tasks report will offer information on all tasks sent to both your coach and coachees within engagements. This report type offers visual analytics for Task Status and Task Types.
Tasks Report
Filter options include:
Date
Gender
Assignee location (Enterprise only)
Department (Enterprise only)
Business unit (Enterprise only)
Program
Leader level
Coaching Themes Report
The Coaching Themes report will offer information on all themes that have been tagged to goals by the coach and within their engagements. Confidential goals that have been tagged with a theme will also populate in this report. This report type offers visual analytics for Top Themes and Theme Ratings.
To generate a Coaching Themes report, make sure you create a theme library first and attach it to a program template or engagement.
Filter options include:
Date
Gender
Coachee location (Enterprise only)
Department (Enterprise only)
Business unit (Enterprise only)
Coach location (Enterprise only)
Program
Leader level
Coach name
Coachee name
Engagement status
Financial Report
The Financial report will offer information on all invoices created and generated by your engagements. This report type offers visual analytics for Total Revenue, Billing Metrics, Total Outstanding Invoices, Total Expenses, Top 5 Client List, Top 5 Coaches by Expenditure, Total Outstanding Invoices.
Filter options include:
Invoice Created Date
Invoice Due Date
Invoice Sent Date
Date
Program
Status
Invoice Received
Invoice Sent
Coach Name
My Invoices
Coach Companyh
Coachee Account
Coach Matching Report
The Coach Matching report will offer information on all coach matching activities to include scheduled chemistry calls, requested chemistry calls, completed chemistry sessions, and coach selection results. This report type offers visual analytics for the Number of Interviews, Top 10 Coaches, and Matching Engagements.
To learn more about the coach matching workflow, please click here.
Filter options include:
Date
Status
Coachee account
Coach company
Gender
Coachee location (Enterprise only)
Coach location (Enterprise only)
Coach department (Enterprise only)
Coachee department (Enterprise only)
Coachee business unit (Enterprise only)
Coach business unit (Enterprise only)
Program
Coachee leader
Coach name
Coachee name
Session Topics Report
The Session Topics Report will offer information on all coaching sessions that have been tagged with topics. This report type offers visual analytics for overall topic utilisation and the top 20 most frequently tagged topics in sessions.
To generate a Coaching Themes report, make sure you create a theme library first and attach it to a program template or engagement.
Filter options include:
Session scheduled date
Date (that the topic was tagged)
Gender
Program
Modality
Leader Level
Coach Name
Coachee Name
Coach Type
Duration (of session)
Coachee Account
Coach Company
Engagement Ratings Report
The Engagement Ratings Report will only work if you have Engagement Ratings toggled on from your Engagement Template settings. This offers information on the average score of the coachee responses on the available questions.
Analytics available here include Engagement Average Rating, Engagement Survey Averages, Top Rated Coaches and Completed Ratings.
Filter options include:
Engagement end date
Rating submitted date
Date
Coachee account
Coach company
Gender
Program
Leader level
Coachee name
Coach name
Session Ratings Report
The Session Ratings Report will only work if you have Session Ratings toggled on from your Engagement Template settings. This offers information on Session Average Rating, Session Survey Averages, Top Rated Coaches, Completed Ratings.
Filter options include:
Session Scheduled Date
Date
Rating submitted date
Coachee Account
Coach Company
Gender
Program
Leader Level
Coachee Name
Coach Name
Modality
Coach Type
Duration
This concludes our summary of the Reports section of the platform!