There is always time in the year for more platform enhancements. This release brings some small, but important, enhancements for Group Coaching, Coach Pools. and Reporting.
In This Release:
Group Coaching - Coach Participant Limits
There are many ways to use the group coaching feature on the platform to construct a group or team coaching engagement. Previously there was a cap of 5 coaches for the engagement, but not anymore. In some cases you may need more than 5 coaches to be involved to assist with 1:1 coaching sessions, or to be involved in debriefs. Moving forward, group coaching engagements will have a single limit of 50 participants combined, in which you can decide how these are utilized for coach or coachee assignments.
Randomization of Coach List Presentation
A new algorithm is in place to help create a wider distribution of coaches selected during coach matching or On-Demand engagements. When setting up a coach matching engagement, or an On-Demand engagement, individual coaches or coach pools can be assigned to the engagement. Previously, the order of coaches that would appear on the Coaches tab for the coachee during coach matching (or On-Demand) engagements was somewhat left to chance. This meant that a wide number of coachees could see the exact same coaches in the same order. This created a higher probability that those coaches who were higher on the list, would get selected for interviews, and/or ultimately be selected.
Now, each coachee will see their own random sort order of the coaches for each engagements. This will help to even the distribution across your coaches in terms of their presentation order. Coaches can still be filtered and searched in the same way as before.
Coach Report - Available for Clients Attribute
Coaches have flexibility in terms of their availability. They have a global flag in their settings 'Available for Clients', and they can also set their 'Coach Capacity'. The combination of both of these settings make the coach available in Coach Matching lists, and On-Demand coach lists when its time for a coachee to make a selection.
While the coach capacity was on the Coach Report, the 'Available for Clients' attribute was not. This made it difficult to do additional capacity planning. Now this attribute is displayed for each coach as a new column, and is displayed next to the other capacity attributes on the Coach Report.